Caribbean Utilities Company Ltd. (CUC)

Caribbean Utilities Company, Ltd., known locally as CUC, commenced operations as the only public electric utility in Grand Cayman, the largest of the three Cayman Islands, in May 1966. The Company has been through many challenging and exciting periods but has kept pace with Grand Cayman's rapid development for over 57 years. Today they are considered one of the most reliable and efficient power companies in the Caribbean. The Company currently has an installed generating capacity of 166 megawatts (MW), and a record peak load of 124.1 MW on July 18, 2023. The Company’s 257 employees are committed to providing a safe and reliable electricity supply to over 33,000 customers.

The company relies upon diesel generation to produce electricity for Grand Cayman; however, CUC has developed plans that outline the future of energy on Grand Cayman that include the transitioning from a fossil- centric energy portfolio to clean, green, renewable energy technologies. The Company has multiple energy programmes for customers to interconnect renewable energy systems to the grid. The Consumer-Owned Renewable Energy (CORE) Programme is a net billing arrangement whereby 100% of the customer’s renewable energy production is sold to CUC and credited to the customer’s bill. The Distributed Energy Resource (DER) programme allows participating customers to self-consume the energy that their produce from their renewable energy systems.

To obtain electricity services, property owners are required to complete and sign an application for electrical service, pay a deposit for Post-Pay Service (there is no deposit required for Pre-Pay electricity), show proof of ownership and a photo ID. Tenants are required to complete and sign an Application for Electrical Service, pay a deposit (for post-paid accounts), provide a signed rental agreement or lease and submit a photo ID. Applications should be submitted online. The customer application form can be found on CUC’s website at www.cuc-cayman.com. All customer-related services and offerings are able to be completed digitally and remotely.

Administration Building
457 North Sound Road: Monday-Friday 8.30am-5pm

Customer Service Centre
Caribbean Plaza, West bay Road: Monday-Friday 9am-4pm

24-hour Fault Reporting: (345) 945 1282
Email: service@cuc.ky
www.cuc-cayman.com